Frequently Asked Questions
We try to impart as much information via our website as possible. We also answer any questions our clients have over the phone, but there are times when we do not cover everything. If you have a question, then maybe it has already been answered, so feel free to browse our frequently asked questions below.
If your query is not covered then you can use our contact form to ask your question or contact us directly using the telephone number.
Send To A Friend Common FAQ's
Does the accommodation I want to book cater for disabled.
If you book a private rental, then in most cases no. If you book into a resort, then the majority of resorts do cater for disabled. Your booking agent will be able to advise you as to the specific disability facilities available for your chosen accommodation.
Is there entertainment provided where I have booked my accommodation?
This will depend on whether you have booked into a private rental or a resort. If you are booked into a private rental, then it will depend on which complex the rental is situated. If you booked into a resort, then the majority of resorts do provide entertainment on site.
I have booked my flights. What do I do when I arrive at the airport in the country I have booked my accommodation?
Firstly, this will depend on whether you have booked a private rental or booked into a resort. If you have booked a private rental, then you will be responsible for providing your own transport. If you have booked into a resort, then free transport may be provided for you. One of our booking agents will be able to advise whether transport is provided to your resort.
How long will I be able to stay at the accommodation I book?
If you choose to book into a private rental, then you can stay as long as you like subject to availability. If you book into a resort, then under the terms of our offer, you can stay for one week at the promotion rate advertised. If you wish to stay longer, this is possible, but you will have to pay the full nightly rate for the additional nights you wish to stay.
Can you tell more about the accommodation you are offering?
Most certainly! If you choose to stay at a resort the accommodation will be a high quality self catering unit of either 1 or 2 bedrooms, and will cater for two adults and between one and four children. All resorts have a 24 hour reception, daily maid service, pools and onsite bar and restaurant facilities. If you choose to book into a private rental, then quality of the accommodation and availability of services will differ from rental to rental.
Beach front on the Costa del Sol from 249€
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Marbella is the heart of the Costa del Sol , a place for vacation , recreation, glamorous beaches and nightlife. Our featured resort is located just seconds from the beach.
Accommodation in Lanzarote from 299€
Costa Teguise has four main beaches namely Playa de los Charcos, Playa del Jablillo, Playa Bastián and Playa de las Cucharas. The perfect location for a beach holiday.
4* luxury in the Algarve from 299€
ALBUFEIRA tops the list of destinations in the Algarve. The old town remains a pretty village, with whitewashed houses perched on the ochre-red cliffs above a beautiful spread of beaches.
Fuerteventura - 7 nights from just 299€
Fuerteventura is made for taking it easy. If you're in search of a retreat that will really recharge your batteries, this place is ideal. This relaxing island truely is paradise.
Tenerife...our recommendation
Our favorite location. Puerto Colon is an idealic resort and once you have spent a day here you will not want to go anywhere else. Our apartments here overlook the marina and out to sea.
Tenerife... another favorite
Los Cristianos is at the top of our list. The pretty town center is open to pedestrians only. The harbour beach is sheltered with shallow waters making this resort super safe for families.
